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Warranty Policy

Warranty Policy

Speaker Shield LLC is committed to providing high-quality products to our customers. We stand behind what we sell and offer the following warranty to ensure your satisfaction. Please read this policy carefully to understand your rights and our obligations.

Coverage

We warrant that all products purchased through www.speakershieldusa.com will be free from defects in materials and workmanship under normal use for a period of 14 days from the date of delivery (the “Warranty Period”). This warranty applies only to the original purchaser and is non-transferable.

What’s Covered

  • Defects in materials or craftsmanship that occur during the Warranty Period.
  • Issues that arise from normal use of the product as intended.

What’s Not Covered

  • Damage caused by misuse, abuse, neglect, or improper handling.
  • Normal wear and tear or cosmetic damage (e.g., scratches, dents, fading).
  • Products altered, repaired, or modified by anyone other than Speaker Shield LLC or an authorized representative.
  • Damage due to accidents, natural disasters, or external causes (e.g., water damage, fire, dropping the product).
  • Products purchased from unauthorized resellers or third parties.

Remedies

If a product is found to be defective within the Warranty Period, Speaker Shield LLC, at its sole discretion, will:

  • Repair the product at no cost to you
  • Replace the product with the same or a comparable item
  • Issue a refund of the purchase price to original form of payment (excluding shipping costs)

Replacement or repaired products are warranted for the remainder of the original Warranty Period or 14 days, whichever is longer.

How to Make a Warranty Claim

  1. Contact us at support@speakershieldusa.com within the Warranty Period, providing your order number and a description of the issue - must include photos of the damage or defect.
  2. If requested, we will provide mailing address where you can send your item back to us for review.
  3. Once we receive and inspect the returned product, we’ll notify you of the approval or rejection of your claim within 7-10 business days. If approved, we’ll process your remedy promptly. If rejected, we will return your item to you and assess a charge for the cost of shipping.

Shipping

  • Customers are responsible for all shipping costs associated with returning a product for a warranty claim, regardless of whether the claim is approved.
  • Speaker Shield LLC will cover the cost of shipping for repaired or replacement products back to you within the United States.
  • We ship replacements only to addresses within the United States.

Limitation of Liability

To the fullest extent permitted by law, Speaker Shield LLC’s liability is limited to the purchase price of the product. We are not responsible for indirect, incidental, or consequential damages (e.g., loss of use, lost profits) arising from the use or inability to use our products.

Governing Law

This warranty is governed by the laws of the State of Florida. Any disputes will be resolved in accordance with Florida law, with jurisdiction in Palm Beach County, Florida.

Contact Us

Have questions about this warranty? Reach out to us at:

  • Email: support@speakershieldusa.com
  • Hours:
    • Monday: Recovering from Sand Bar
    • Tuesday: 9 AM - 4 PM EST
    • Wednesday: 9 AM - 4 PM EST
    • Thursday: 9 AM - 4 PM EST
    • Friday: 9 AM - 1 PM EST

Speaker Shield LLC reserves the right to update or modify this warranty policy at any time. Changes will be posted to this page and apply to purchases made after the update date.

Last Updated: July 24, 2025

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